Patient feedback
I am constantly striving to improve the level of care offered to patients. In order to revalidate the GMC requires a doctor to obtain feedback from a minimum of 20 patients once every 5 years. I currently see about 3000 patients per year and so this level of feedback would only represent about 0.1% of my practice. I am genuinely interested in the experience of my patients and value their feedback and so I would encourage you to give feedback and comment. The feedback process should be continuous and this encourages attention to details and a constant patient focus.
You can leave feedback in 2 ways:
1. The Friends and Family Test:
The NHS has recently introduced the Friends and Family test which is based on a simple question shown below. If you are a patient under my care please feel free to give your feedback on the form below. The survey is anonymous but I would ask respectfully that you only complete the survey if you have been under my care. I will publish the results of my Friends and Family feedback as they accumulate.
You can leave feedback in 2 ways:
1. The Friends and Family Test:
The NHS has recently introduced the Friends and Family test which is based on a simple question shown below. If you are a patient under my care please feel free to give your feedback on the form below. The survey is anonymous but I would ask respectfully that you only complete the survey if you have been under my care. I will publish the results of my Friends and Family feedback as they accumulate.
2. The independently run iwantgreatcare.com website
You can leave your feedback on this publicly accessible website which is completely independent of me. A link to my entry at the site can be obtained by clicking here
You can leave your feedback on this publicly accessible website which is completely independent of me. A link to my entry at the site can be obtained by clicking here
Recent Feedback obtained:
- I would like to say a big thank you to Debra & Janet for their everlasting patience having to cope with such a busy schedule of patients waiting to see Dr Bogle, you both do a very good job, you are so helpful and accommodating when ever possible. Dr Bogle, you are probably one of the nicest Dr’s I have ever met, and I thank you for your kind calm reassuring manner, it helped me thought my procedure. Kind regards Mrs N.T. (July 2019).
- Excellent care
- Dr Bogle did a wonderful job on my stent and my blood pressure is now normal
- Dr Bogle made me feel at ease at all times extremely calming man
- I am very pleased with my consultations with Dr Bogle, he was very professional and has a very calm reassuring manner. I had an appointment very promptly and investigations completed quickly, and returned the following week for the results. This is a fantastic service.
- Fantastic visit.
- Fantastic doctor cant recommend him highly enough
- Dr Bogle is the best
- Hi Debra/ Janet - Just a quick note to thank both of you for your help over the last couple of weeks which is very much appreciated . Also would you please thank Dr Bogle for making the operation go without a hitch with his usual professionalism and above all his kindness Thanks again
- Dr Bogle is very approachable and reassuring and puts his patients at ease .
- A very caring doctor. Reviewed my case. Gave me clear information on background of my condition. Explained options. Listened and observed.Took on board my own preferences. Very supportive. Left feeling a whole lot happier